Clear Shipping.
Careful Returns.
We want your order experience to feel simple, clear, and supported — from dispatch to delivery, and even if something goes wrong.
Simple Things To Know First.
We want your experience to feel clear from the beginning — especially because Weight Goals™ is a food / nutrition product.
Order Processing
Orders are usually processed within 1–2 business days after confirmation.
Delivery Timelines
Delivery time may vary by city, courier partner, location, holidays, or local conditions.
Food Safety First
Opened, used, or tampered food / nutrition products cannot be returned for hygiene reasons.
Damaged Package
If something arrives damaged, wrong, leaked, or missing, contact us within 48 hours.
Keep your order number, photos, videos, invoice, and packaging safely if you need support with a damaged, wrong, or missing item.
Clear Answers Before And After Delivery.
These points explain how shipping, delivery, returns, refunds, and replacements are handled.
Order Processing
After your order is confirmed, we usually process it within 1–2 business days.
- Orders placed on holidays may be processed on the next working day.
- Launches, offers, or high-demand periods may take longer.
- You may receive updates by email, SMS, WhatsApp, or checkout contact details.
Shipping Coverage
We aim to ship across serviceable locations in India, depending on courier partner availability.
- Some locations may take longer.
- Some pin codes may not be serviceable.
- If delivery is not possible, we will guide you on the next step.
Estimated Delivery
Delivery timelines are estimates and may vary by city, courier partner, holidays, or local conditions.
- Metro cities: usually 3–7 business days after dispatch.
- Other cities: usually 5–10 business days after dispatch.
- Remote areas may take longer.
Shipping Charges
Shipping charges, if applicable, will be shown during checkout or before order confirmation.
- Some offers may include free shipping.
- Charges may vary by order value, location, product weight, or offer.
- COD or convenience charges may be separate if applicable.
Delivery Attempts
Please make sure your name, phone number, address, landmark, city, state, and pin code are correct.
- Wrong address details may delay delivery.
- Unreachable numbers may cause failed delivery.
- Re-shipping may attract extra charges if delivery fails due to customer-side issues.
Damaged, Wrong Or Missing Items
If your package is damaged, leaked, tampered, wrong, or missing an item, contact us within 48 hours of delivery.
- Share your order number and contact details.
- Share clear photos or videos of the package, label, invoice, and product.
- Keep the product and packaging safely until the issue is resolved.
Return Eligibility
Because Weight Goals™ is a food / nutrition product, returns are accepted only in specific cases.
- The product must be unused, unopened, sealed, and in original packaging.
- The request should be raised within 7 days of delivery.
- Approval is subject to verification by our team.
Items Not Eligible For Return
Opened or used food / nutrition products cannot be returned for hygiene and safety reasons.
- Opened, used, consumed, or partially consumed products.
- Products with broken seal or damaged inner packaging.
- Returns due to taste preference or change of mind after opening.
Refunds
Refunds are processed only after the request has been reviewed and approved.
- Approved refunds are usually sent to the original payment method.
- Refunds may take 7–10 business days after approval.
- Shipping, COD, or convenience charges may not always be refundable.
Cancellations & Replacements
Cancellation may be possible before dispatch. Once shipped, cancellation may not be possible.
- Replacements may be offered for verified damaged, wrong, or missing items.
- Opened products are not exchanged for taste, preference, or suitability after use.
- Final resolution depends on verification and policy eligibility.
If Something Went Wrong,
Tell Us Early.
If your order arrived damaged, wrong, leaked, tampered, or incomplete, please contact us quickly so we can review it with care.
Contact Support
For shipping, return, cancellation, replacement, refund, damaged product, wrong item, or missing item support.
Contact UsWeight Goals™ is a food / nutrition product. It is not a medicine and is not intended to diagnose, treat, cure, or prevent any disease. Please read the product label, ingredients, usage directions, warnings, and storage instructions before use. Results may vary from person to person.